Building user knowledge
Who is this article for?
Administrators and project leads beginning their journey with Ideagen Healthcare Guardian.
No special access or permissions are required.
Rolling out a new software product is a major milestone but it’s only the beginning. The real value comes when users across the organisation understand how to use the system confidently and effectively. That’s why building knowledge within the user base is critical to the success of any rollout.
Our resources have been designed to support you in the role of a system administrator or a project lead. These resources can be shared with your users and will allow you to lead the the implementation and rollout with confidence.
Important Links
Ideagen Help
- URL: https://help.ideagen.com
- Purpose: Step-by-step guides and articles to walk users through specific tasks.
- Format: Short videos embedded in many articles to support visual learners.
- Access: No login required, making it easy to access and share.
Ideagen Skills
- URL: https://skills.ideagen.com
- Purpose: Structured e-learning platform, designed to help users build confidence and competence at their own pace.
- Format: Bite-sized courses and learning pathways.
- Access: Self-registration is required.
Brochures
We’ve created brochures for each module—such as incident management, risk management, and feedback—to help you explain the purpose and benefits of the system.
These brochures are:
- Ideal for both initial rollout and when introducing new modules or apps later on.
- Designed to be shared digitally via email, intranet, or chat platforms.
- Formatted for self-printing, so you can distribute them in meetings or training sessions.
- Focused on covering not just what the system does, but why it matters.
Next: Join the Ideagen Healthcare Guardian Community