This collection of useful links is a fantastic way to give everyone in your organisation access to the tools they need for a quick refresher, to find the answer to their questions and to support your managers in training their teams.  

In this collection, there are links to video walkthroughs and tutorials on the Help Centre, the Incident Oversight User Guide, and the code to embed the Ideagen Healthcare Guardian training video on your intranet. 

User Guide

Incident Oversight User Guide

The User Guide contains everything you need to know about Incident Oversight. You can browse through the different sections in separate articles in digital form on the Help Centre, or you can also download the full guide as a PDF. 

Access the user guide here. 

Training Videos

Reporting an Incident is Easy - Video for End Users

This 50-second training video is an excellent tool to train end users on how to report an incident. It shows the whole process from start to finish and takes less than a minute to watch for super simple end-user training. 

Watch the training video here. 

Reporting an Incident is Easy - Embed Code for your Intranet

Here is the Incident Oversight End Use Video embed code to embed within your intranets. Before using it, you will need to contact marketing@inphase.com with the domain of your intranet for us to grant permission for embedding. 

<div style="padding:56.25% 0 0 0;position:relative;"><iframe src="https://player.vimeo.com/video/757530192?h=31954d5e81&amp;badge=0&amp;autopause=0&amp;player_id=0&amp;app_id=58479" frameborder="0" allow="autoplay; fullscreen; picture-in-picture" allowfullscreen style="position:absolute;top:0;left:0;width:100%;height:100%;" title="Reporting an incident is easy - Incident Oversight from Ideagen Healthcare Guardian"></iframe></div><script src="https://player.vimeo.com/api/player.js"></script>

Exploring Incident Oversight - Video for Power Users

A fantastic resource to support Power Users in using Incident Oversight. This video is an end-to-end walkthrough from the incident reporting form and form creation to workflow and processing. 

Watch the training video here. 

Question Manager Walkthrough - Video for Power Users

A 30-minute walkthrough from Paul Clinton explaining all the new features and details, and functionality of the Question Manager. What you learn here can also be applied to a number of other apps, including Audits and Incidents. 

Watch the training video here.