This collection of useful links is a fantastic way to give everyone in your organisation access to the tools they need for a quick refresher, to find the answer to their questions and to support your managers in training their teams.  

In this collection, there are links to video walkthroughs and tutorials on the Help Centre and the Quality Oversight User Guide.  

User Guide

Quality Oversight User Guide

The User Guide contains everything you need to know about Quality Oversight. You can browse through the different sections in separate articles in digital form on the Help Centre, or you can also download the full guide as a PDF.  

Access the User Guide here

Videos

NICE and CAS - Video for Power Users

A fantastic resource to support End Users in using the Quality app. This video looks at NICE and CAS.

Access the Walkthrough Video here