View & Download the User Guide, Here.

Contents:

• General Navigation and User Preferences
  • Accessing the Site
  • Username and Password
  • Navigation
  • Changing Password
  • View Date
  • Adding an Action
• Workflow Stages
  • Legal/Claims Workflow
  • Explanation of Stages
    • New
    • Potential 
    • Confirmed
    • Rejected
    • Closed
    • Archived
• Legal/Claims
  • Create Claim
  • My Claims
  • Open/Closed Claims
  • Claim Actions
  • Claim Search